(Refund Flight & Hotel - Customer)

Dear XYZ,

Greetings from ITILITE!

Per your request, we have cancelled the flight for the travel sectors from XXX to XXX. Please note that the refund value will be processed once we receive the same from the airline.

Passenger Name: 

Airline PNR: 

Ticket Number: 

Refund Value:

Also, your accommodation with XXX has been cancelled as well. Once we receive the refund from the hotel, the same will be processed in the form of payment.

If you have any further questions or need any clarification, please do not hesitate to contact us at +1 833 460 5669 or email us at bookings@itilite.com. You can also initiate a chat anytime for any assistance.

Team ITILITE