Subject: Room Type Not Eligible for Loyalty Membership Trip ID XXXX-XXXX
Dear XYX,
Greetings from ITILITE!
We reviewed your Hotel trips and noticed that the room type you selected for your stay is not eligible for adding loyalty membership benefits. When booking through our platform, specific room types qualify for loyalty points, and others may not be eligible due to hotel policies or the type of booking.
If your profile has your membership number added and you choose a room type that's eligible for loyalty benefits our system will auto pass those details to hotels.
To make it easier for you in the future, we recommend using the filter feature on our platform to view and select room types that include loyalty membership benefits, where applicable. This ensures you can take full advantage of these offers.
If you have any further questions or need any clarification, please do not hesitate to contact us at +1 833 460 5669 or email us at bookings@itilite.com. You can also initiate a chat anytime for any assistance.
Thanks,
Team ITILITE!
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